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Orders & Shipping
We deliver within 2–5 business days across India. Metro cities typically receive orders in 2–3 days. Remote areas may take up to 5–7 days.
Yes! COD is available on all orders across India. A small COD handling fee of ₹49 may apply.
Yes. Once your order is shipped, you'll receive a tracking link via SMS and email. You can also track your order on our Track Order page.
Currently we ship across all of India. For UAE orders, visit mavioo.ae. International orders: mavioo.com.
Yes — free shipping on all orders above ₹999. Orders below ₹999 have a flat ₹79 shipping fee.
Returns & Refunds
We offer a 7-day hassle-free return policy. If you're not satisfied, contact us within 7 days of delivery and we'll arrange a free pickup.
Contact us via WhatsApp or email with your order number. We'll arrange a free reverse pickup. Refund is processed within 5–7 business days.
We're sorry to hear that! Contact us within 48 hours of delivery with photos of the damage. We'll send a replacement or full refund immediately.
Refunds are processed within 5–7 business days after we receive the returned product. It may take an additional 3–5 days for the amount to reflect in your account.
Products
Yes! We have products for all skill levels — from beginner-friendly RC cars to advanced racing drones. Each product page mentions the recommended skill level.
Most of our products include batteries or come with a rechargeable battery pack. Specific requirements are mentioned on each product page. We also sell spare batteries separately.
All Mavioo products come with a minimum 6-month warranty against manufacturing defects. Some premium products have a 1-year warranty.
Yes! We stock spare parts for most of our products. Contact us with your product name and the part you need.
Payments
We accept UPI (GPay, PhonePe, Paytm), all major Credit/Debit cards (Visa, Mastercard, RuPay), Net Banking, EMI, and Cash on Delivery.
Absolutely. We use Razorpay — India's most trusted payment gateway — with 256-bit SSL encryption. Your payment details are never stored on our servers.
Yes! EMI options are available on Credit Cards and select Debit Cards for orders above ₹3,000. EMI options are shown at checkout.